Questions and answers
How do I add a recipient?
On the Recipients screen, tap Add Recipient and type a name. You can add a photo, a monthly allowance and a private note. To rename, hide or delete a recipient later, go to Settings, then Recipients.
How do I enter hours?
Tap the + button, or open a recipient’s timesheet and tap Add Hours. Choose the recipient and day, then type hours and minutes. If you prefer, enter a start and end time and CareHrs works out the hours. Only the hours and minutes are saved. Tap an existing day to open Edit Entry, where you can change it or delete it.
How does voice entry work?
Tap the microphone and say a day with hours and minutes, for example “Monday 4 hours 30 minutes”. English, Spanish and Russian are supported. CareHrs shows what it understood, and nothing is saved until you tap Confirm and Save. You can edit or cancel instead. If the microphone doesn’t work, open iPhone Settings, then CareHrs, and make sure Microphone and Speech Recognition are on.
How do I save or print a PDF?
Open Reports and tap Export PDF. Choose which recipients to include, then tap the export button. The share menu lets you save it to Files, send it by Mail or Messages, or print it.
Is the remaining hours number official?
No. It is the monthly allowance you typed in minus the hours you entered in CareHrs. Copy the allowance from your official notice, and check the real number with your county.
Does CareHrs submit my hours to IHSS?
No. CareHrs is only a personal record. You still enter and submit your hours in the official system, the way your county tells you to.
Where is my data? Can I move it to a new phone?
Your data is stored only on your device. CareHrs has no account and no sync. To move to a new phone, open Settings, then Data & Backup, tap Save a backup, keep the file in iCloud Drive or send it to yourself, and use Restore from a backup on the new phone. Deleting the app deletes your data, so save a backup first.
How do I delete everything?
Open Settings and tap Erase all data (it asks you to tap again to confirm). To remove just one recipient and their hours, use Settings, then Recipients, then Delete.
Can I get a reminder to enter my hours?
Yes. In Settings, open Notifications and turn on the pay period reminder, then choose the time. Reminders are created on your device and are not sent over the internet.
Still stuck? Email info@carehrs.com.